FAQ
Product Information
Q: What materials are the dog shoes made of?
A: The shoes are crafted from durable, skin-friendly polyester and feature a non-slip, grain-textured sole for superior grip and protection.
Q: Are these shoes waterproof?
A: Yes! The dog shoes are designed to keep your pet’s paws dry, even in wet conditions like rain, puddles, or snow.
Q: How do I know what size to order for my dog?
A: We offer three sizes (S, M, L). Refer to our size chart for measurements to ensure the perfect fit. If you’re unsure, feel free to contact us for assistance!
Q: Are the shoes suitable for all breeds?
A: Absolutely! Thanks to their adjustable buckle and adhesive pad design, these shoes fit dogs of various sizes and breeds comfortably.
Usage & Care
Q: How do I put the shoes on my dog?
A: Simply loosen the adjustable buckle and adhesive straps, slide your dog’s paw into the shoe, and secure the straps snugly. It's that easy!
Q: Are these shoes easy to clean?
A: Yes! You can clean them with a damp cloth or hand-wash them using mild soap and water. Allow them to air dry for best results.
Q: Can my dog wear these shoes indoors?
A: Yes, the non-slip sole makes them perfect for indoor use, especially for older dogs that need extra traction on slippery floors.
Shipping & Returns
Q: Do you offer free shipping?
A: Yes, we provide free worldwide shipping on all orders.
Q: How long does shipping take?
A: Shipping times vary depending on your location, but most orders arrive within 7-15 business days. You’ll receive a tracking number once your order ships.
Q: What if the shoes don’t fit my dog?
A: No problem! We offer a 30-day money-back guarantee. If the shoes don’t fit or you’re not satisfied, contact us to initiate a return or exchange.
Guarantees
Q: What is your return policy?
A: We have a hassle-free 30-day return policy. If you’re not completely satisfied with your purchase, return the shoes for a full refund or exchange.
Q: Is there a warranty?
A: While we don’t offer a specific warranty, our money-back guarantee ensures you can shop with confidence.
Customer Support
Q: How can I contact customer service?
A: You can reach our support team at [Your Contact Email/Phone Number]. We’re here to help with any questions or concerns!
Q: What if my package arrives damaged?
A: If your package arrives damaged, please contact us immediately with a photo of the product, and we’ll send a replacement or issue a refund.
Still have questions? Don’t hesitate to reach out to us—we’re here to ensure you and your furry friend are happy!